FAQ
Have questions? We have answers.
Orders
Any questions regarding orders please see below:
Can I change my address or amend my order?
Can I change my address or amend my order?
Unfortunately, we are unable to amend addresses or cancel orders once they are placed.
Can I cancel my order?
Can I cancel my order?
Depending on the status of your order, it may be possible to cancel the order.
Returns
Any questions regarding returns please see below:
What is your return policy?
What is your return policy?
We want to make sure you love what you buy! We offer free returns for 30 days on all eligible items and free exchanges for 90 days. Items must be unopened with all tags attached.
How can I start a return?
How can I start a return?
Please navigate to our Returns Portal and enter your order number and zip code. Follow the instructions on the screen to request a prepaid return label.